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Oracle Site Reliability Automation Engineer - Oracle Health in Bismarck, North Dakota

Job Description

Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence.

As a Site Reliability Engineer, you will solve interesting technical challenges by defining, designing, deploying, and troubleshooting key Oracle Health Core Platform Operations (OHCPO) products, and infrastructure, always thinking about reliability, scalability, resilience, security, and performance.

With our product transitions already underway to migrate to OCI, you will have a unique opportunity to work with current state architectures as well as help to influence the architecture path forward in OCI for each!

The ideal candidate for this engaging and visible technical leadership role would have the experience of a developer, the wits of a systems and infrastructure expert, and the motivation to be a spirited "closer". Pair these qualities bundled up along with a great communicator and we have what it takes to continue to make our Oracle Health products & customers successful!

What You'll Do

  • Service Ownership - You will be part of the SRE team, whose mission is the shared full stack ownership of a collection of services and/or technology areas, with our Development partners.

  • Ownership Scope - As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Development partners, you will have the responsibility to ensure that services are designed and delivered to be mission critical with focus on security, resiliency, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they own.

  • Service Design – As our Oracle Health products evolve; you will partner with development teams in defining and implementing improvements in service architecture, both current and future. As an SRE, you will be an expert at articulating technical characteristics of your services and the dependencies between products & services, and guide Development teams to engineer and add premier capabilities to the Oracle Health product & services portfolio.

  • Operations Engineering - You will understand and be able to communicate the scale, capacity, security, performance attributes and requirements of the services you own. You are a Subject Matter Expert, able to understand and communicate every characteristic of your service stack, such as:

  • degradation and behavior under load of the services and their dependencies

  • end-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate.

  • Instrumentation and metrics that clearly describe the service behaviors

  • scaling requirements and patterns

  • resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained.

  • Security operations and vulnerability remediation, verifying vulnerabilities are patched or remediated while conforming to corporate and federal security standards and processes.

  • Automation -You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA.

  • Prevention –Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again

  • Technical Experts - As service owner, you are the ultimate escalation point for complex or critical issues that have not yet been documented as SOPs for Level1 staff. You will usually get called in during major incidents as an SME, when the source of a problem is unclear. You will have the deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.

  • Broad Interests - SREs are a rare mix of sysadmins and development Engineers, and as such have the ability to understand and explain the effect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity and a desire to a develop deep understanding of the their services and the technologies they depend upon.

  • Represent SRE - Proactive, self-motivated, customer-focused, organized, and a good communicator. SRE can be expected to represent Oracle Health products and engineering in sensitive forums.

Career Level - IC3

Responsibilities

  • Server hardware configuration

  • Linux internals

  • Networking and TCP/IP

  • Standard Internet services, such as DNS, HTTP, etc.

  • Scripting languages, such as Python, Ruby, Bash, Terraform, C++, Java, JavaScript etc.

  • Configuration management tools, Chef, Ansible, etc.

  • Monitoring and Instrumentation

  • DevOps toolchain

  • IT Security and compliance

  • 5+ year experience of running large scale customer products.

  • Most importantly, the aptitude to be a good team player and the willingness to learn and implement new technologies as needed.

  • Methodical approach to troubleshooting complex problems.

  • Understanding of REST APIs

  • Experience with defining and documenting technical architecture of complex and highly scalable products.

#LI-REMOTE

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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