Job Information
Guidehouse CDU TEAM LEAD in BIRMINGHAM, Alabama
Job Family :
PFS General
Travel Required :
None
Clearance Required :
None
The CDU Team Lead assists in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company. The Team Lead will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients’ business processes. This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.
What You Will Do :
Be a Subject Matter Expert and remain current in all areas of designated project/client, including client host system, imaging systems, internal host systems and vendor systems
Ensures personal and team follow-up requirements are performed accurately
Organizing team building exercises
Reviews work of team members and provides training and feedback as needed.
Audits patient accounts as requested
Assists leadership with coordinating activities.
Help train new employees and facilitate project specific refresher training sessions
Performs functions assigned by Supervisor/Manager to ensure team /project objectives are met.
Manages and reports on task dashboard and work queue (desk) daily/weekly/monthly
Runs and reviews daily reports - ATB, cash, aged accounts, and any required reports for operational AR gaps and advise Supervisor/Manager of findings as needed.
Works with Supervisor/Manager on client reporting deliverables such as performance summary reporting decks and reporting to be utilized on client calls and month end.
Special Ad-hoc reports assigned by management.
Provide continuing education for current employees
Assists employees with their questions to ensure team / project performance goals are met.
Assists in the implementation of standards and guidelines
Prepares and reports daily productivity of team members
Provides timely feedback to the leadership team
Works closely with supervisor to create applicable work lists
Reviews team members submitted adjustments for accuracy and compliance with client policies
Post approved adjustments as applicable.
Type and distribute all team meeting/huddle minutes.
Effectively communicates with the client through email or telephone as needed.
Attends payor provider calls as needed documenting all meeting minutes.
All job-related duties as assigned.
Ability to communicate in group setting and professionally communicate with leadership:
What You Will Need :
High school diploma or equivalent
8 years of experience in the medical billing field
What Would Be Nice To Have :
Advanced problem-solving skills
Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards
Strong verbal and written communication skills to effectively communicate with staff and client
Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.
Demonstrated leadership qualities fostering team cohesion, accountability, and high performance
Demonstrated proficiency researching billing guidelines
Demonstrated skills providing training and mentoring to team members
Act as a role model for team, office, and company
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.