Job Information
Live Nation Manager, Learning & Development in Beverly Hills, California
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE
The Manager, Learning & Development works on the People Operations & Programs team based in Los Angeles, CA.
This role partners with key clients, stakeholders, and learning colleagues to build and deliver learning programs that develop skills and capabilities, drive engagement and performance, and provide results for varied decentralized businesses. It’s important that this person can apply learning theory/models, best practices, and trends while maintaining knowledge of cutting-edge approaches so learning solutions drive lasting impact. We’re looking for someone who has consulting and learning design experience (both digital and facilitator-led), who can develop and deliver end-to-end innovative learning solutions that serve a range of employees. This role cultivates and maintains strong relationships across the organization to provide timely and scalable learning programs for a global audience.
WHAT THIS ROLE WILL DO
Seeks and maintains a comprehensive understanding of the organization’s objectives and strategic plans to ensure training efforts support and drive business goals.
Builds and implements learning content in a range of modalities (ex: self-paced digital, facilitator-led, static resources, etc.) to support employee development and engagement, onboarding, and people manager and leader needs.
Facilitates in-person and virtual learning programs, utilizing best practice techniques to ensure engagement, comprehension, and application of content, while creating a supportive and collaborative learning environment.
Actively keeps a pulse on learning needs and program effectiveness to iterate and pitch new programs when relevant. This includes but isn’t limited to: regular needs assessments, managing and assessing learning offerings through engagement stats, survey results, and other forms of measurement.
Acts as a project and operations lead for central learning programs while also acting as a subject matter expert in instructional and learning design and development.
Ensures learning content is current and reflective of the Live Nation culture, business, and priorities, based on guidance from the Director, Learning & Development.
Consults with stakeholders regarding recommended employee development tactics, serves as a resource on best practices and external resource referral.
Integrates Diversity & Inclusion considerations into all learning solutions.
Keeps learning offerings up to date in our Learning Management System, including drafting program descriptions and related materials, supporting training schedule planning, developing course assets, and recommending ways to better leverage our system when relevant.
Guides and completes training operation and administrative duties.
WHAT THIS PERSON WILL BRING
Minimum of 5 years’ experience designing, implementing and delivering learning and development programs in a variety of modalities (in-person, self-paced digital, facilitator-led, static resources, etc.) for complex businesses with a spectrum of employee types and levels.
Bachelor’s degree in a related field, advanced degree a plus.
Knowledge of leadership development/management training needs with an ability to apply modern adult learning theories to employee programs.
Knowledge in instructional design, learning & development models, and organizational development best practices.
Excellent training and visual presentation design skills.
Experienced as a training facilitator, having a track record of impactful and effective program delivery to various business audiences.
Organized and strong communicator (written and verbal). Strong client service and problem-solving skills with the ability to execute in a fast-paced environment.
Ability to consult with diverse stakeholders within a broad, decentralized global business.
Ability to work closely with others and build positive working relationships with a diverse group of people both internal and external.
Excellent Microsoft PowerPoint, Word, and Excel knowledge.
eLearning software creation knowledge (ex: Articulate, Captivate) preferred
Adobe Creative Suite skills a plus.
Can thrive in a hybrid role with weekly on-site expectations.
Up to 25% travel required.
A great attitude with the ability to ‘roll up your sleeves,’ work hard and have fun!
If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position is:
$96,000.00 USD - $120,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.