Job Information
Keysight Technologies, Inc. Calibration Technician, Advanced in Bethlehem, Pennsylvania
Overview
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
Perform manual and automated calibration, adjustments, preventative maintenance, and troubleshooting of Test & Measurement electronic equipment and 5G equipment at our Keysight service center or customer's sites.
Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
Perform calibration and adjustment procedures on Keysight and non-Keysight products
Install software and firmware upgrades that may include a re-image of the customer's instrument
Utilize strong computer skills, including automated Calibration Systems
Understand, and utilize STE, TME, ETMS, and PC-based software as required
Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 Keysight quality program
Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
Use excellent communication and organizational skills to interface with customers and peers effectively.
Establish and maintain close communication with customers to ensure optimal performance of customers' and Keysight Technologies' test equipment assets
Ensure compatibility between customer expectations and support provided by Keysight Technologies.
Work on service assignments with clearly defined objectives
Qualifications
Bachelor's Degree, University Degree, Technical School or Military PMEL/TMDE or equivalent industry experience
Minimum of 5 years of related experience in Field Customer Support of Test and Measurement instruments.
Must have calibration service experience of all types of Keysight Test Equipment to include RF/ Microwave skills to 50 GHz
Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics
Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
Requires the ability and desire to learn system/automated calibration software
Ability to calibrate instruments both manually and using automated test procedures
Experience using automated calibration software platforms (STE, TME, PC Based, etc.) is a plus.
Must have strong verbal and written communication skills to interface with customers and peers.
Must be flexible and capable of working in a changing priorities environment to meet strict performance metrics
Understand project timeline, goals, and processes and take the lead to complete those requirements.
Be able to interface and take the lead between the customer and Keysight to solve complex project objectives.
The candidate must have a valid driver's license.
Excellent troubleshooting and technical skills
Must have the ability to lift 50 lbs and 30 lbs overhead.
Able and willing to work overtime as needed
Must be flexible to work weekends
Pay Range:
USD $84,060.00 - USD $140,100.00 Year
The level of this role will be based on applicable experience, education, and skills; most offers will be be between the minimum and the midpoint of the salary range listed.
Note: For other locations, pay ranges will vary by region
This role is eligible for Keysight Results Bonus Program
US Employees may be eligible for the following benefits:
Medical, dental and vision
Health Savings Account
Health Care and Dependent Care Flexible Spending Accounts
Life, Accident, Disability insurance
Business Travel Accident and Business Travel Health
401(k) Plan
Flexible Time Off, Paid Holidays
Paid Family Leave
Discounts, Perks
Tuition Reimbursement
Adoption Assistance
ESPP (Employee Stock Purchase Plan)
Careers Privacy Statement
Keysight is an Equal Opportunity Employer.
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.