Job Information
Lithia & Driveway Customer Experience Specialist in Bend Chevrolet, United States
Dealership:L0218 Chevrolet of Bend
Lithia Paint & Body of Bend
Join our team as a Customer Service Specialist! Rare opportunity to work with this AMAZING group of collision experts!
This is a full-time opportunity with a Monday-Friday schedule!
Pay Range: $18-$23 Hourly Depending on Experience.
We are seeking a warm and welcoming person to add as a director of first impressions with our Body Shop! Seeking those with a service background and a passion for helping others! If you have an outgoing personality, love to work with people, and are able to navigate new tasks with ease, then this may be the role for you! There is room to learn and grow with us, as we pride our business on the motto, “Growth Powered by People.” Lithia promotes from within first, giving you every opportunity to learn new skills and be a part of a team that will invest in you by leading and developing your unique talents!
Our Ideal Candidate:
A team player who is focused on providing exemplary customer service. Lithia puts customers first with the motto of "Earn Customers for Life."
Excellent communication skills; both written and verbal.
Ability to multi-task in a fast-paced work environment.
Computer and Tech Savvy.
Previous experience as a receptionist, retail associate, or food service worker
Ability to navigate light accounting duties
Previous dealership/automotive experience (not required)
Responsibilities:
Greet and assist customers who enter the store showroom.
Answer & direct incoming calls and inquires.
Assist the Office Manager and/or General Manager with various clerical duties as needed.
Receive/process customer payments
Additional Responsibilities : Training provided for the list below for the right candidate!
Process Daily Deposit Workbook for the Body Shop and reconcile to Body Shop management software
Assists Body Shop Manager and Estimators on the collection of outstanding Body Shop Accounts Receivables
Prepare and audit Repair Orders to be closed and posted
May occasionally close repair orders
May assist Body Shop Manager with Technician Payroll and Work in Process Balancing
May assist with parts and sublet data entry into management software
Document Verification per Audit and Insurance Requirements
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.