Job Information
St. Luke's University Health Network Certified Medical Assistant - Belvidere Family Practice in Belvidere, New Jersey
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Certified Medical Assistant’s (CMA required in NJ) primary responsibility is to assist in the delivery of health care management for the practice. This will include actively participating and supporting primary clinical teams. The Certified Medical Assistant behaves in a professional manner, and consistently demonstrates and promotes the values of the organization. The Certified Medical Assistant will work with and receive supervision from the Practice Administrator, physicians, nurse practitioners and physician assistants.
JOB DUTIES AND RESPONSIBILITIES:
Actively participates in maintaining and/or improving quality improvement initiatives, including but not limited to the Physician Billing computer system and patient satisfaction survey.
Maintains high level of competence on Physician Billing computer system.
Utilize computer system to schedule appointments and track referrals.
Opens and closes office as required.
Assists in capturing patient demographic information.
Takes active role in facilitation of team approach to functions within the department: Attends departmental meetings, Actively participates as a team member in resolution of problems as they are identified, Analyzes current procedures and suggests improvements for consideration.
Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services per practice protocol.
Confers with the physician, NP or PA regarding any incomplete patient tests/consults or other incomplete orders to the patient visit.
Prepares patients for the examination and treatment by escorting them from the reception area to the exam room prior to the provider entering the exam room: Height, weight and vital signs, Update medication list, Update allergies in record, Update personal, family and social history, Inquire about smoking status, Obtains the Chief Complaint for the visit.
Provides other patient care services as needed/directed: Keeps exam rooms clean, Maintaining clinical supplies in exam rooms, Cleans and autoclaves contaminated instruments, Gives injections or immunizations within state approved scope of practice, Phlebotomy, Pulmonary Functions/Nebulizer, EKG, OB/GYN exams assist as needed.
Disposes of Bio-Hazardous waste and regular waste per practice protocol.
Maintains supplies: Medical supplies, Disposing of expired Sample medication.
As appropriate: Assists with scheduling outpatient testing, Pre-certifying patients for procedures and referral processing, Responds to patient communications within practice guidelines, Refill medications per practice protocol.
Communicates and Coordinates with providers or Care Coordinators regarding: Hospital discharge, ED visits, Consulting physicians, Community resources, Disease management, Patient Self management, Patient and/or family education on chronic conditions, Individualized patient care plan.
Follow-up contact with patient as indicated to ensure compliance with recommendations, medications, labs or other testing as well as specialist visits.
PHYSICAL AND SENSORY REQUIREMENTS:
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart ith supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.
EDUCATION:
Current Certification from an accredited Medical Assistant program .
TRAINING AND EXPERIENCE:
Two years office experience in a similar setting. Current CPR required.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)
Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.
SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.
SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.
Learn More Here. (http://www.slhn.org/About)