AMVETS Jobs

Whatcom Community College invites applications for a 9 Month, Recurring, full-time Program Coordinator (Class Code 107N) position.

The Program Coordinator is a student facing position that serves as first point of contact for students engaging with Access & Disability Services (ADS) and Counseling Services. Based at the front desk, this position is responsible for providing high quality administrative and program support to ensure a smooth and supportive experience for all students. The Program Coordinator is often the first face or voice that students encounter, and is instrumental in setting a tone of care, respect, and professionalism. 

This position works closely with ADS staff and Personal Counselors and reports to the Director of Access & Disability Services. 

The ADS and Counseling Program Coordinator will:

• Provide front desk coordination and support for ADS and Counseling Services. 
• Develop effective collaboration with key campus and community stakeholders.
• Demonstrate equity, diversity and inclusion in all support and practices.

Include but are not limited to:

• Maintain confidentiality and adhere to FERPA, HIPAA, ADA and Section 504 policies. 
• Serve as the first point of contact, assisting students with general questions, providing program information, appointment scheduling, and helping them navigate ADS and/or Counseling resources.
• Communicate effectively with individuals and groups in person, by phone and through written correspondence.
• Interact with students, staff, and community members in a professional, inclusive, and confidential manner.
• Prepare and manage outgoing communication and promotional material, in collaboration with the Marketing & Communications Department.
• Collaborate with students, faculty, staff, and external agencies to support the mission of ADS and Counseling.
• Enter, manage, and maintain accurate data in relevant systems.
• Monitor, order, and organize office supplies and materials.
• Provide general clerical support and assistance to ADS and Counseling staff.
• Create and produce accessible documents and publications for campus-wide distribution.
• Provide support to students using assistive technologies, with training as needed and willingness to learn new tools.
• Perform other duties as assigned. 

Minimum Qualifications:

• High School graduation or equivalent.
• 2 years' experience in a position with similar duties.

OR 

• Equivalent combination of education/experience.

And

• Computer proficiency with a high level of comfort with technology and the ability to learn new computer programs.
• Working knowledge of Microsoft 365 platform.

Preferred Qualifications:

Associate degree and experience working in a higher education institution in counseling or disability support services or equivalent experience.

Demonstrated experience administering student programs in a community college setting.

Experience with assistive technologies including creating accessible documents.

Awareness and sensitivity to the needs of a diverse student population including but not limited to first generation college students, students with disabilities and neurodiversity, students of color, gender non-conforming students.

Ability to work as a team player and working independently with minimal supervision.

Ability to remain ca