Job Information
Amazon Manager, Tech Program Mgmt, GES NA Ops Engineering in Bellevue, Washington
Description
We are looking for an entrepreneurial, technical, and senior-level manager to lead a key GES NA Ops Engineering pillar. This role includes leading long-term engineering strategy, project prioritization, annual Headcount planning, and the general management of the greater GES NA Ops Eng portfolio.
The optimal candidate should be experienced in managing cross-functional technical projects with network-wide impact. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. You must have experience working on complex systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from technical developers to Senior VPs. As a tenured people manager, you will know how to build and grow a strong technical program team. We expect you to write strategic documents and influence large groups of senior stakeholders. You must be able turn ambiguous problems into simple solutions. A successful candidate for this possesses superb business judgment, a high degree of customer-obsession, has a track record of delivering results, is strong on collaboration, and is data driven.
Key job responsibilities
Lead a team of senior program managers, IDE’s and TPM’s
Work with Engineering, Operations, Finance, Procurement, and other GES Partners to deliver engineering solutions across NA
Manage complex cross team programs from ideation to delivery
Create transparency and predictability with roadmaps, planning, and partner management
Ensure goals are met on time and hitting our quality bar
Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers
Participate in design decisions, surfacing and mitigating technical risks, driving complex integrations with internal and 3rd party solutions, and identifying opportunity to create operational efficiencies
Set and embody the team culture and standards consistent with Amazon’s leadership principals
Drive alignment with leadership in Operations and other engineering teams across WW Ops
A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
Technical Vendor Management (TVM) provides a single, strategic voice to MHE vendors in North America. Composed of the Vendor Development, Vendor Management, and Standards & Specs sub-pillars, the team enables vendor performance and project delivery success.
The team is open to hiring candidates based in the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, IL
Basic Qualifications
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of vendor development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Bachelor's Degree
Preferred Qualifications
5+ years of hands-on work managing complex technology projects experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Master's Degree in Engineering, Business Management, or equivalent
Experience working with primary Amazon-approved MHE vendors
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $147,200/year in our lowest geographic market up to $254,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.