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Holycode Junior Office and Tech Support Asistant in Belgrade, Serbia

We are looking for a dynamic and organized Junior Technical Support Assistant who will be responsible for providing support and efficiently managing the daily operational tasks of our Support team.

 

Responsibilities:

  • Preparing equipment for new employees (laptops, monitors, and other equipment, equipment handover form, and other following documents).

  • Office inventory management (laptops, peripherals, testing devices, monitors,…)

  • Managing spreadsheets (equipment, new employees, leaving employees, budget for personal education,…)

  • Welcoming new employees and providing support for all their needs from day one onwards, related to equipment, office, etc.

  • Maintaining and reconfiguring work equipment for employees (laptops).

  • Communicating with clients and employees regarding work equipment and coordinating the budget for employee professional development (purchasing books, licenses, courses).

  • Procuring testing equipment at the request of clients.

  • Communicating with suppliers and equipment services.

  • Actively communicating with employees and clients and responding to their daily requests.

    Your contribution to the team includes:

  • Good knowledge of the English language

  • Bachelor’s degree or final year of studies

  • Basic knowledge of Microsoft WindowsOS, and MacOS is a plus

  • Familiarity with computers and other IT hardware, including their setup.

  • Previous experience in similar jobs is a plus

  • Good interpersonal, verbal, and written communication skills

  • High-level efficiency, problem-solving attitude, precision, and attention to detail

  • An open-minded, proactive, and positive person able to cooperate efficiently with other team members

    Why you will love working here:

  • High-growth company in which you can find exciting and trend-setting challenges

  • Familial working atmosphere in an open-minded multinational team

  • All necessary equipment

  • A budget for professional improvement (courses, conferences, books…)

  • Budget for the mastery of the English and German languages

  • Nice office in Belgrade

  • Fully stocked kitchen (tea, coffee, fruits, soft drinks, snacks…)

  • Skilled and senior co-workers

  • Opportunities to learn and grow with us

    If you are looking for an environment where you can grow professionally, learn from the best in the field, balance work and life habits and have a pleasant and enthusiastic environment, please submit your CV in English.

     

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