AMVETS Jobs

Summary THIS IS AN AIR FORCE NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a TITLE 32 IT SPECIALIST (CUSTOMER SUPPORT) (MI 110WG), Position Description Number D2182P01 and is part of the MI 110 Airlift Wing, Michigan Air National Guard. Responsibilities THIS IS A TITLE 32 NATIONAL GAURD POISITION THAT REQUIRES MILITARY MEMBERSHIP This position is located in the Operations Section of a Base Communications Unit, Mission Support Group, in an Air National Guard Wing. This is an Air National Guard (ANG) Dual Status Technician position requiring military membership, compatible military skill assignment, and classification. This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications. 1. Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. 2. Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. 3. Provides customer technical assistance and support for all users. 4. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. 5. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. 6. Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. 7. Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. Requirements Conditions of Employment Qualifications In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. Military Grades: E1 - E4 SPECIALIZED EXPERIENCE: Months Required: 36 Months 36 months knowledge and experience in providing customer technical assistance and support for all users. Can provide ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services. Can perform independent research of literature and consults with a variety of vendors, IT and communications specialists in other agencies, and members of professional associations to determine availability and feasibility of modifying existing systems. Provides cost analyses for new/upgrade infrastructure and architecture capabilities. Can analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Education No substitution of education allowed for this position. Additional Information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.