AMVETS Jobs

Calculates costs for electric and fiber services.  Verifies accuracy of billing data, correcting any errors.  Creates itemized statements, bills, invoices, and other necessary billing documents, which may require calculation of credit terms, and discounts.  Records amounts due or items purchased or services rendered.  Performs general bookkeeping work, which may include entering data and maintaining records, invoices, and supporting douments of amounts due for items purchased or services rendered.  Reviews and reconciles billing summaries.  Contacts customers to obtain, verify and update account information when necessary.  Performs other related duties as assigned.

Strong understanding of clerical and admin procedures.  Excellen written and verbal communication skills,  Excellent organization and time management skills.  Strong analytical and problem-solving skills.  Proficient in Microsoft Office Suite or similar software.

Key Responsibilities: • Compile and review billing data: Produce accurate and timely billing to member/subscriber. • Contact Members/Subscribers: Contact members/subscribers to recover outstanding payments accurately and in a timely manner. • Resolve Billing Discrepancies: Investigate and resolve billing discrepancies and disputes to ensure accurate billing. • Negotiate Payment Arrangements: Collaborate with delinquent accounts to negotiate payment arrangements and settlements. • Record Keeping: Maintain accurate and up-to-date records of member/subscriber interactions in our system. • Customer Collaboration: Work closely with sales and member/subscriber service teams to address billing-related inquiries and concerns. • Account Statements: Send regular account statements to members/subscribers and follow up on payment plans as needed. • Reporting: Provide timely reports on accounts receivable status to ensure transparency and effective management. Qualifications: • Education: High school diploma or equivalent; additional education in finance, business or a related field is a plus. • Experience: 8 to 10 years proven experience in billing, collections, or a similar role. • Billing Knowledge: Strong understanding of billing procedures and accounts receivable. • Communication Skills: Excellent communication and negotiation skills to engage effectively with members/subscribers. • Team Player: Ability to work independently and collaboratively within a team. • Problem-Solving: Strong problem-solving and analytical abilities to address billing discrepancies and payment issues. • Technical Proficiency: Proficiency in accounting software and Microsoft Office Suite. • Legal Compliance: Knowledge of relevant laws and regulations governing billing and collections, such as the Fair Debt Collection Practices Act. Preferred Qualifications: • Education: Associate or bachelor's degree in finance, accounting, or a related field. • Certification: Certification in accounts receivable or debt collection is a plus.