Job Information
NTT America, Inc. Senior Engineer - Security (CyberArk PIM/PAM) in Bangalore, India
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.
Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients.
The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA).
The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.
This role may also contribute to / support on project work as and when required.
What you'll be doing
Role:
Candidate must be competent enough to perform the below tasks:
Cyberark configuration, responsible for creating, maintaining and monitor Cyberark policies, configurations and on boarding process.
Responsible for Server, application integrations, manage vault Failover –failback procedures
Coordinate with stakeholders in troubleshooting issues and complete the new requirements.
Work with other support groups to resolve issues related to CyberArk infrastructure
Cyberark application patch deployment and application stabilization.
Work on defining access control, user entitlements, Manager application/ server credentials, user access policy management etc.
Perform privileged access reviews, compliance reporting, access control procedures and other associated tacks with Privilege user management.
Configurational changes, creating, maintaining and monitor the policies and on-boarding process.
Perform backup activities as per required schedules and the Bank’s policies
Perform health-check of servers and applications and to ensure easy restoration in case of any failures
Proactive monitoring & maintaining of appliances to ensure uptime according to SLA
Troubleshooting performance related issues in Bank’s internal network
Customization and automation of various reports
Identify problem areas & plan corrective action before services get affected
Create knowledge base and KEDB (Known error data-base) for internal users
Periodic Updates and Patch Management for deployed hardware and servers
Responsible for application integrations, manage Vault Failover-Failback procedures
Coordination with OEM in troubleshooting issues and complete the new requirements
Work with other support groups to resolve issues related to CyberArk infrastructure
Change in network architecture and associated configuration change management when required
Change-Management and Policies creation as per industry standard and Bank’s Policy requirement
Configuration changes on deployed applications as per Cyber Security Policy and ensure best Cyber Security Practices to keep systems away from vulnerabilities
Working in 24x7 environment
Technical expertise –
Candidate must have strong knowledge of PAM CyberArk tool/ CyberArk PAS vault, DR, CPM, PSM, PVWA.
Candidate must have Windows and Linux server administration.
Experience with websites, web applications, databases.
Understanding of LDAP based identity stores like Windows Active Directory.
Understanding of virtualization tolls like VMWare or Hyper-V.
Total Experience in Cyber Security: 5 Years
Experience in Cyberark PIM administration: Min 3 Years
Academics:
BE/ BTECH in Computers/ IT/ Electronics or ME/ MTECH in Computers/ IT/ Electronics or Post-Graduation in Computers/ IT/ Electronics
Mandatory Certifications:
CEH or CompTIA Security + or CISA or CISM or CISSP and CyberArk Defender Privilege Access Management (PAM) Certification.
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.