Job Information
RTX Corporation Manager -Business Process Management in Bangalore, India
Date Posted:
2023-11-20
Country:
India
Location:
North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064
Position Role Type:
Unspecified
M4 – Manager – SCMBPMM4 - Sr Supv, Bus Process Mgmt
Roles & Responsibilities:
Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership
Proactive in handling query with regards to process transformation
Should work with cross-functional teams; multiple geographies to run a common agenda for transformation & continuous improvement
Lead and Implement business process improvement projects
Create and run continuous improvement roadmaps in synchronization with company HQ to drive digital transformation projects
Handle multiple complex projects simultaneously
Technical Experience:
Exposure to Project management or Process Excellence with proven experience in process excellence and preferably in Customer Service / Operations domain
Experience / know-how of digital technologies in managing and driving innovation, transformation projects along with change management with internal & external stakeholders
Affinity to details and ability to present facts and figures related to projects
Drive continuous improvements across teams using Lean Six Sigma framework
Quantitative and problem-solving ability, ability to conceptualize complex problems and develop ‘Digital’ road map
Ability to coach & mentor people, effectively influence & motivate others
Excellent communication and analytical skills with ability to work in diverse teams and with multiple partners
Facilitative Leadership skills – Influencing skills, mentoring and coaching – to be able to inspire, challenge and change
Qualification / General Experience:
Bachelors / Masters degree / MBA with experience in Operations and Customer Service areas
12 to 15 years of experience preferably in operations, supply chain and customer service
Good analytical skills
Project management certificate / Black belt will be an added advantage
Fluent in English with excellent written and verbal communication skills
Experience user of the Microsoft Office (Word, Excel, PowerPoint)
Experience of working under dynamic and uncertain business conditions
Other Skills:
Strategic leadership
Customer focus
Communication / listening
Business innovation
Analytical thinking
Forward thinking
Adaptability
Business judgment
Focus on results
Teamwork
Inspires & empowers
Building trust
Drives change and innovation
Work Location:
- Bangalore
Travel:
- Upto two travels a year to Montreal
Employment Type:
Full-time
Required to work in EST shift
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.