Job Information
Johns Hopkins University Simulation Operations Specialist in Baltimore, Maryland
The Center for Immersive Learning and Digital Innovation at the Johns Hopkins School of Nursing will foster the development of an internationally recognized immersive learning and digital innovation ecosystem, leveraging technology to enhance the overall mission of the Johns Hopkins University School of Nursing. Our vision is to be a global leader in innovative simulation, virtual and augmented reality, and artificial intelligence-enabled solutions to advance nursing and interdisciplinary education and healthcare delivery to promote patient safety.
We are seeking a Simulation Operations Specialist who is part of the CILDI team responsible for simulation equipment the management and operations of daily simulation functions. The incumbent reports to the Director of Immersive Learning & Digital Innovation Practice and works collaboratively with all members of the team and stakeholders across the university and the health system.
This role engages with activities related to center management and operations and learning support. To be successful in this position the incumbent will heavily rely on ability to understand and manage technology, be a proactive problem-solver, be detailed oriented, be customer-centered, process and outcomes-oriented, and demonstrate ability to communicate effectively and learn quickly. The incumbent will be joining a high functioning and collaborative team committed to delivering excellent service and is committed to continuous improvement. We have great benefits and professional development opportunities.
Specific Duties & Responsibilities
Center Management & Operations (90%)
Serve as a simulator operator by creating, testing, and running scenarios with faculty instructors assuring that the simulator is in good working condition prior to the start of all simulations.
Establish and maintain effective workflows collaboratively to ensure smooth operations and optimal learning environment.
Facilities management: room set-up and clean-up for clinical simulations and debriefings; accountable for having the room props, equipment, and other resources prepared for the scheduled simulation activity. Ensure rooms are always tidied up and clean.
Inventory management
Identify, procure, and ensure that all equipment, supplies, and space are planned out and available for teaching sessions.
Establish a system to record and account for inventory changes.
Able to trouble shoot when equipment or systems malfunction by establishing close contact with suppliers and adequate training.
Manage the center scheduling system to ensure efficient use of space for training sessions, workshops, and other activities.
Maintains competence and knowledge of healthcare equipment.
Provides backup technical support for computer-based multimedia systems and their components, including operating digital camera, video cameras, monitors, LCD displays, and other equipment.
Equipment use and manipulation: Understands the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.
Maintains proficiency in existing and emerging simulation technologies, including basic theory, design, and implementation.
Collaborates with leadership and the advanced practice faculty to coordinate all simulation events.
Learning Support (10%)
Trains faculty and other center staff in the operational aspects of simulation.
Plays a role in simulation teaching when needed.
Promotes and communicates the center’s mission and goals (provides information to faculty, staff, learners, and visitors concerning the functions of the Simulation Center).
Center operations improvement: Participates in technical training as necessary; attend conferences to stay current with simulation technology.
Other duties as assigned.
Special Knowledge, Skills & Abilities
The ideal candidate will be able to work effectively independently and as a member of a team in a fast-paced environment. A combination of the following knowledge, skills, and abilities is required,
Knowledge of health care-related clinical patient care.
Knowledge of and experience in project management.
Knowledge of and experience in workflow mapping and improvement.
Strong interpersonal, leadership, and organizational skills.
Customer service orientation and strong customer service skills.
Strong technical and computer skills.
Strong interpersonal skills.
Highly organized and self-directed.
Time management and documentation skills.
Detail oriented.
Strong organizational and management skills.
Excellent verbal and written communication skills to be able to communicate clearly and professionally, compose reports, and deliver training.
Demonstrated ability to work with diverse stakeholders to solve problems.
Demonstrated ability to maintain confidentiality and display diplomacy.
Able to work on multiple tasks and projects concurrently with frequent interruptions.
Practice excellent work ethic, heightened sense of accountability and ownership.
Strong problem-solving skills in working with various faculty members and students from different program levels.
Able to maintain confidentiality, display diplomacy, be self-directed, and manage multiple tasks and projects concurrently with frequent interruptions.
Strong technical and computer skills.
Strong customer service skills are essential and must enjoy working with people.
Physical Requirements
Must be able to work in a stationary position.
Must be able to move inside the workspace to access equipment and traverse between different workspaces to support simulation activities or perform other duties.
Must be able to operate, prepare, inspect, and repair equipment.
Must be able to position self to maintain equipment.
Must be able to lift materials weighing up to 40 pounds to and from overhead locations.
Must be able to push/pull equipment up to 100 lbs.
Must be able to kneel/bend to retrieve and move materials.
Minimum Qualifications
High School diploma or graduation equivalent.
One year of basic allied health, simulation, or relevant experience.
Preferred Qualifications
EMT, CNA, or other similar allied-health related certification.
CPR certification.
Bachelor’s Degree in a health-related field.
Experience with medical simulation training.
Experience supporting faculty in an academic environment.
Experience in an academic health system.
Classified Title: Simulation Operations Specialist
Role/Level/Range: ACRO37.5/03/CE
Starting Salary Range: Min $19.50 - Max $35.00 HRLY ($53,137 budgeted; Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday 8:30 - 5:00 (Schedule varies)
Exempt Status: Non-Exempt
Location: School of Nursing
Department name: Simulation/Clinical Labs
Personnel area: School of Nursing
Equal Opportunity Employer:
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.