Job Information
Johns Hopkins University Manager, Public Safety Training in Baltimore, Maryland
Johns Hopkins Public Safety is seeking a Manager, Public Safety Training to participate in the planning, development and delivery of basic, advanced and specialized training for University and Medicine Public Safety/ Security personnel. Provides for the daily supervision of the Johns Hopkins Public Safety Training Center and a dynamic group of permanent and adjunct, specially trained instructors tasked with instructional design and delivery of enterprise-wide risk reduction processes, crime prevention practices, annual training, police department training and public safety workforce development strategies to more than 1300 uniformed employees.
Specific Duties & Responsibilities
Provide project management to implement organizational goals, strategic programs that foster employee and community education, including concept creation, overseeing implementation, and identifying solutions to barriers that may exist.
Lead planning of small to medium-scale events and initiatives for public safety personnel, affiliate organizations and community stakeholder groups.
Manage the Johns Hopkins Public Safety Learning Management Systems, including the upload and publishing of learning modules, attendance records and user maintenance.
Ensure the accuracy, maintenance and control of training and certification records.
Identify departmental training needs, conduct benchmarking and assist the Sr. Director with establishment of the Department's training goals and objectives.
Works with Administrative Coordinator and Trainers to facilitate the scheduling, documenting and enrollment of Public Safety personnel as well as affiliates in training courses and other learning opportunities.
Manages basic, advanced and specialized training coordinated by Public Safety Training personnel. Assist instructors in developing their lesson plans.
Ensures maintenance of and controls use of public safety training facilities and equipment.
Ensures appropriate usage of office equipment, and effective control of sensitive and privileged information, programs and correspondence.
Maintains liaison with executive and senior managers, regulatory bodies and allied criminal justice, public safety and security/ police planning organizations to remain current with progressive approaches to public safety operations.
Supervises training staff and has responsibility for performance management and results of the assigned area. Approves overtime for areas of responsibility.
Revise standard operating procedures, plans and/or methods to account for the implementation of updated training and technical guidance.
Provide liaison and representative to public safety directors, JHU and JHM stakeholder communities, working groups, and committees in developing policy, procedural and training solutions to improve public safety.
Reports data and summary analysis on employee compliance the effectiveness of training programs, delivery models and outcomes.
Identifies security, police and special police licensing mandates, including monitoring for updated legislative requirements and judicial interpretations requiring updated training.
Maintain good relationships, be responsive, communicate and work effectively with other divisional offices and sites, as well as many other Johns Hopkins Institutions and entities.
Handle courteously and competently incoming calls, providing information and answering questions pertaining to Johns Hopkins Public Safety, training programs and facilities.
Respond to requests from alumni for research, service, and/or information.
Performs duties as assigned with professionalism and efficiency.
Special Knowledge, Skills, & Abilities
Working knowledge of emerging trends and practices in Public Safety, including experience with university or medicine campus security activities.
Working knowledge of security operations, applicable laws and JCAHO regulatory requirements.
Strong interpersonal and public relations skills necessary to establish and maintain effective rapport with medical and security staffs, and the public.
Demonstrated track record of taking initiative, effectively navigating ambiguity, and handling multiple priorities.
Advanced consulting and negotiation skills providing appropriate counsel, advice, and work in partnership with supervisors and employees on public safety matters, as well as to facilitate and negotiate solutions.
Demonstrated ability to exercise sound independent judgment.
Behavioral work style that is approachable, collaborative and shows attention to detail.
Demonstrated ability to manage functions, manpower and equipment within applicable guidelines. Effectively uses resources within control.
Must be able to operate general office, computer and communications equipment.
Working Conditions
Work is most frequently completed in a normal office environment or classroom setting where there are no physical discomforts due to temperature, noise, dust, etc.
May require occasional evening, nights, and/or weekends. May come in contact with difficult people.
Work may occur in-person at the Johns Hopkins Public Safety Training Center, or at one of the many individual JHU or JHM campuses abroad.
Certain training activities require physical skills demonstrations and assessments that involve the moderate exertion of force to apply restraints, move or provide aid to an unconscious person and/ or demonstrate the proper use of issued defensive weapons.
Minimum Qualifications
Bachelor’s Degree in Business Administration, Criminal Justice, or related field.
A minimum of five (5) years progressively responsible, full-time managerial and administrative experience in law enforcement or healthcare security, or any combination of education and related experience.
Must be in possession of a valid state motor vehicle driver's license have and maintain a clean motor vehicle driving record (no more than two current points).
Ability to obtain and retain a State Maryland Special Police Commission.
Equivalent related experience may substitute for required education to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Professional certification through, IAHSS or ASIS preferred.
Experience in a security or law enforcement agency servicing a university and/or medicine campus is preferred.
Experience as a certificated Maryland Police & Correctional Training Commission General Instructor
Requires ten (10) years in work coordination, training, and daily oversight of staff, students, or volunteers.
Classified Title: Training Manager
Job Posting Title (Working Title): Manager, Public Safety Training
Role/Level/Range: ATP/04/PE
Starting Salary Range: $72,600 - $127,000 Annually ($
Employee group: Full Time
Schedule: M-F
Exempt Status: Exempt
Location: Homewood Campus
Department name: VP for Public Safety Office of
Personnel area: University Administration
Equal Opportunity Employer:
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.