Job Information
Texas Department of Insurance TDI-Program Specialist IV in Austin, Texas
Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00049518 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
Do you have a passion for public state service and enjoy making a difference? Dont miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if youre looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. Benefits of working at TDI: Flexible work schedules. Work-life-balance. 96 hours of accrued vacation a year. 96 hours of accrued sick leave a year. 20+ holidays every year. Career advancement opportunities. Free parking. 401(k) and 457 Programs. State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS). Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%). Optional benefits like dental, vision, life insurance, and many more. Qualified employer for the Federal Public Service Loan Forgiveness Program. Before you apply: Learn about our selection process, our military employment preference, licensing, and credential requirements. Program Specialist IV This position performs highly complex (senior-level) consultative services and technical assistance work. Work involves planning, developing, and implementing major agency program(s) and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May provide guidance to others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. This position: Performs complex transactions and processes within the departments Business Services team to Manage software licenses. Maintains electronic documentation for all agency software and licensing in the agency ticketing system (Remedyforce). Performs internal checks and balances of all software licenses assets and processes on regularly scheduled intervals. Performs administrator role to improve overall functionality and reporting capability of the database. Monitoring and processing of electronically submitted service requests. Consistently monitors an electronic service request queue and takes the initiative to obtain missing information that is needed to complete a request when appropriate; make suggestions for improvement, as needed. Serves as Personnel Liaison for the division; responsible for processing all Human Resource related documents, including evaluations, absence forms, and Personnel Action Forms, merits, new postings, promotions, separations and training. Performs travel liaison duties by assisting ITS staff in submitting vouchers and other travel-related forms for Directors and Managers, reviews and submits travel expenses and vouchers. Performs other duties as assigned. Qualifications: This position requires: Graduation from an accredited four-year college or university with a degree in a field relevant to the assignment is required. Four years of administrative experience Strong attention to detail, organizational skills, and the ability to learn new technologies quickly are also important. Regular work attendance. Note: Experience may be substituted for education. Education may not be substituted for experience. Preferences for this position include: Two years of experience in asset management, HR liaison duties, contract administration. Two years of experience in budget and invoice monitoring, travel liaison duties and CAPPS. This position requires demonstra ed knowledge of: State laws, rules, procedures, and regulations relevant to job requirements. This position requires demonstrated skill in: Problem solving and critical thinking. Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint. Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job. Excellent research, writing and verbal communication skills. This position requires the demonstrated ability to: Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds. Maintain the confidentiality of sensitive information. Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments. Manage and coordinate multiple tasks and priorities to meet necessary deadlines. Work both independently and as a team player. Manage workload and priorities to meet necessary deadlines. Flexible and able to handle multiple tasks. Establish goals and objectives. Express recommendations in a specific, concise, and understandable manner. Work effectively with others, and to apply an agency-wide perspective in analyzing data. Gather, analyze, evaluate, and present data clearly and concisely. Meet daily deadlines. Military Employment Preference Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments. To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply Military Employment Preference. Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: 641X Click or copy and paste the following link into your browser to access Military Crosswalk information: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf How to apply: All applications must contain complete job histories, including job title, dates of employment, name of employer, managers name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information. Submitted through Work in Texas: Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.