Job Information
AT&T Hotel & Conference Center DIRECTOR OF CATERING in Austin, Texas
Come join our Catering team as their next Director of Catering!
We are AT&T Hotel and Conference Center located in the heart of UT Campus.
Job Summary
The Director of Catering leads, manages, and coordinates catering sales efforts while assisting in execute items related to the entire operation of the conference. The Director of Sales will also work with Director of Sales and Marketing in setting the annual budget.
Key Responsibilities:
Assist in directing the hotel in the development, implementation and achievement of their annual business and market plan objectives.
Provide leadership, guidance and assistance relating to the execution of marketing and catering sales functions, policies and standards.
Actively participate in the sales process via customer meetings, entertainment and attendance at customer and other relevant industry events.
Direct the solicitation efforts of the catering sales staff through effective oral and written communication while providing strategic direction of date and space commitments for catering sales of the property.
Develop and implement strategic plans to increase the property’s market share.
Directs the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports.
Achieve personal individual revenue goals through solicitation, prospecting, meeting with customers, as well as, the negotiating and contracting processes.
Work in tandem with Director of Sales & Marketing on the internal (University of Texas at Austin) client relationship including but not limited to meeting, reporting and relationship building on behalf of the property.
Oversee and maximize revenue contribution from distribution.
Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments.
Oversee the management, training and career development of catering sales staff.
Responsible for recruiting and identifying candidates for sales managerial positions.
Attend weekly departmental meetings and other scheduled meetings to support business operations.
Conduct site inspections with potential customers, meeting space and banquet facilities, as well as other property facilities.
Basic Property product knowledge, i.e., staffing, operations, safety, security, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
Basic knowledge of the property structure/layout and how all departments interact
Basic knowledge of various types of set up styles used in the meeting rooms
Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control
Extensive knowledge of market and related meeting industry.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi FDC
Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
Ability to complete a contract in compliance with all checklists, standards and property policies.
Interpersonal skills to provide overall guest satisfaction.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Flik maintains a drug-free workplace.
Must-have qualifications
6+ years of catering sales or event planning experience in a full-service hotel or convention center
Preferred qualifications
-Experience in selling over 40,000 sq. ft. of event space
To be officially considered for the role, you MUST apply in COMPASS careers page by going to this link (copy/paste onto browser):
https://jobs.compassgroupcareers.com/job-invite/1308622/
The Benefits of working at AT&T Hotel and Conference Center and FLIK/Compass:
Paid Vacation Days + 13 Paid Holidays
Annual Merit Increases
Ride the Bus for Free (UT Proximity Card)
Free Daily Shift Meals
Lockers & Locker Rooms with Showers
Discounted Monthly UT Garage Parking
Discount Gift Shop offerings
Referral Bonus Incentives $
Cell Phone Stipend (Management)
Corporate Credit Card for Work Related Purchases (Management)
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
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