Job Information
Resideo Product Specialist - Life Safety in Aurora, Illinois
Resideo's Products & Solutions business is currently seeking a Product Specialist for the First Alert products portfolio, which includes smoke detector, CO detectors, fire extinguishers, and other life safety products. The Product Specialist is responsible for assisting the product team with the execution of new product introductions that grow revenue and gross margin for the business. The role requires cross-functional collaboration to drive daily execution. This position reports to the Product Director for Safety Products and will support product lifecycle management for the business, standard work, and commercial launches.
JOB DUTIES:
Provide detailed product information and demonstrations to customers
Assist in resolving customer issues and inquiries
Collect and analyze customer feedback to inform product improvements
Support sales teams with technical expertise
Monitor and analyze product performance metrics
Execute product sunset and NPI activities
MUST HAVES:
2+ years of related experience in fields including Product, Engineering, Business Strategy (combination of related field experience preferred)
1+ years of New Product Development and New Product Introduction (NPI) experience
Ability to travel up to 10%
WE VALUE:
Ability to Work Effectively Across the Business: Work with multiple functional areas of business – engineering, design, finance, sales, or marketing.
Problem Solving: Ability to figure out solutions to hard problems with constraints, using sound judgement to assess risks, and to lay out reasoning in a well-structured, data-informed narrative.
Experience with Connected, Life Safety Products: At Resideo, we are committed to making homes safer, more comfortable, and energy efficient.
Impactful Innovation: The Safety Product Management team drives major innovation and revitalization across portfolios, involved with impactful needs across the connected home.
Working with a Dynamic Team: Work with a talented team of professionals across the U.S. and Europe.
Ownership and Action: We value individuals who embody ownership, start with the customer, and take action as we drive new product development (NPD) and new product introduction (NPI) for IoT-connected smart products and hardware solutions.
High-Impact, High-Visibility Initiatives: We are seeking an individual motivated to take a key role in delivering products with broad market reach worldwide.
WHAT'S IN IT FOR YOU:
Opportunity to create products that go into millions of homes globally to provide comfort, safety and energy efficiency while working in global cross-functional teams.
The opportunity to collaborate across a diverse organization while gaining depth of knowledge.
Enjoy work-life balance with generous vacation time that can be scheduled with manager approval based on business priorities and personal needs, without pre-set maximums.
Immediate Benefit Eligibility - Resideo provides comprehensive benefits, including life and health insurance, a life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays.
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Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.