Job Information
ADP Billing Coordinator in Augusta, Georgia
Performs business support work. Primarily applicable to roles whose main purpose is to provide service or other functional support to others in the application of business strategy, typically acting as a resource or being part of a business and often clerical process. Uses administrative, data organizing and coordination and/or client service skills to complete work. Performs tasks according to established procedures.
Processes normal and special case order entry as well as roll call and billing activities in accordance with organization policies and processes to meet production and client requirements and SLAs. Files processed sales orders and performs billing deletes as required. Resolves order entry, billing and roll call inquiries and escalations as a support to sales and operations. Prepares daily, monthly, and other periodic billing summary reports and financial statements. Ensures that the billing system is operated and maintained in a manner that efficiently produces accurate bills. Works with systems design to implement new features. Assists with product migrations and other order entry and billing special projects. Identifies opportunities for improvement. Maintains statistics and record issues to help develop a trend analysis and drive improvement. Maintains any documentation for monthly SOX audits for key controls required by management. Develops solutions to billing issues as well as prevention plans. May conduct research and work closely with other teams to help create Root Cause Analysis Documentation. The role is execution orientated.
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.