Job Information
Comerica Bank Retail Product Manager Digital Banking Team in Auburn Hills, Michigan
Retail Product Manager Digital Banking Team Summary: The Retail Product Manager will focus on digital related projects associated with the Digital Banking channel; will work with a broader team to identify, assess, solution and strategize to continuously improve customer experience. This position has no direct reports. Position Competencies A successful candidate will have strong analytical and problem-solving skills. They will also have digital banking experience. Position Responsibilities: Implement approved Digital Banking strategy. Develop recommendations for product, service, channel and/or subsequent enhancements. Assist with competitive positioning and integration into sales process. Manage & evaluate performance within key financial metrics. Assist and/or lead project planning process. Form and manage project teams across department and/or Bank. Assist with implementation and delivery within agreed upon parameters. Manage the day-to-day relationship with assigned vendor(s). Monitor Service Level Agreements. Evaluate financial performance vs key metrics. Monthly reporting and analysis. Keep updated on industry trends and changes. Monitor competition from product changes and enhancements. Complete required testing related Digital products and services. Keep current on regulatory environment and suggest changes as needed to maintain compliance.
Position Qualifications Bachelor's degree from an accredited university 4 years of experience in banking or financial services industry 4 years of experience of project management 4 years of experience in product management (Digital Banking)
Oaktec Building 8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.