Job Information
Intuit Staff Instructional Designer in Atlanta, Georgia
Overview
The Intuit Fintech Risk Operations team protects both Intuit as well as our small business customers from financial losses resulting from fraud or credit risk of accepting payment transactions. The team operates in a dynamic environment and uses extensive research, analysis, and customer empathy to drive decisions that have a significant impact on both our customers and Intuit.
The ideal candidate for this role is able to design, deliver and continually improve effective learning solutions that build the skills and capabilities of our leadership team at all levels to drive business outcomes. Focuses on creating an Onboarding Program for Risk Operations Leaders that aligns with organizational goals and meets the varied needs of our diverse leadership team. Works collaboratively with cross-functional teams, subject matter experts, and external vendors to ensure the effective delivery of high-quality learning interventions across the organization. Stays up-to-date with industry trends and best practices in learning and development, and shares knowledge and expertise with others.
What you'll bring
Education
- Bachelors degree in Business, Education, Leadership, Learning and Development, or a related field
Experience
5+ years of experience in learning and development, Instructional design
Experience in a high volume/ operational environment. Strong skills and understanding of queues and dashboards
Skills
Strong knowledge of leadership development principles and best practices
Excellent facilitation skills, coaching, and communication skills
Strong program management and organizational skills
Ability to work independently and as part of a team
Ability to build relationships and collaborate with diverse stakeholders
Proficiency in Google Suite and learning management system (LMS) Docebo
Preferred Qualifications
Master’s degree in related field
Experience with instructional design principles and methodologies
Experience in a corporate or organizational setting
Experience with succession planning and talent management
How you will lead
Conduct needs assessments to identify leadership development gaps and opportunities
Design and develop operational leadership development programs, curricula, and learning materials
Utilize various learning methodologies and delivery methods (workshops, e-learning and coaching)
Ensure program aligns with organizational goals and strategic priorities
Program Implementation and Management
Facilitate operational leadership development sessions and workshops
Provide ongoing support and coaching to participants
Ongoing Program Evaluation and Improvement
Collect and analyze data to assess the effectiveness of the leadership development program
Stay current with industry best practices and emerging trends in leadership development
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.