AMVETS Jobs

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Overview:

AT&T is seeking a highly motivated and data-driven Customer Insights Analyst to join our dynamic team. As a Customer Insights Analyst, you will play a pivotal role in driving strategic decision-making for AT&T's current and future business online digital experience by providing actionable insights derived from customer data. Your expertise in analyzing and interpreting complex data sets will enable AT&T to better understand customer behavior, preferences, and trends, ultimately enhancing our customer experience and driving business growth.

Responsibilities:

• Collect, analyze, and interpret customer data to identify key trends, patterns, and correlations.

• Conduct in-depth customer segmentation analysis to identify distinct customer groups and their preferences.

• Utilize advanced statistical techniques and predictive modeling to develop accurate customer behavior forecasts.

• Collaborate with cross-functional teams, including marketing, product, and sales, to provide insights that drive business strategies and initiatives.

• Generate regular reports and presentations to communicate findings and recommendations to stakeholders.

• Stay updated on industry trends and best practices, incorporating them into analytical approaches to continuously improve insights generation.

Qualification

• 3+ years of experience in data analysis, preferably in a customer insights or marketing analytics role.

• Proficiency in statistical analysis tools (e.g., SAS, R, Python) and data visualization tools (e.g., Tableau, Power BI).

• Strong analytical mindset with the ability to translate complex data into actionable insights.

• Excellent communication skills, with the ability to present findings clearly and concisely to both technical and non-technical stakeholders.

A Senior Customer Satisfaction Analyst earns between $106,100.00 - $159,100.00 USD Annual. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

Salary Range:

$106,100.00 - $159,100.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status