Job Information
TEKsystems Entry-Level Risk Analyst in Atlanta, Georgia
**This role is hybrid and will require 2-3 days in the office per week.
Description:
The Risk Operations team protects the company and its small business customers from financial losses resulting from fraud and financial risk. We are looking for a talented Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment. The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues. The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.
Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
Understand standard operating procedures and operate within the established guidelines to mitigate risk
Document processes and procedures and maintain accurate and detailed records of all transactions
Provide top-notch service while balancing customer empathy with risk policies
Collaborate effectively with cross-functional teams to resolve customer-related issues
Identify areas of improvement and propose changes to optimize processes and technology
Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern
Qualifications:
Bachelor's degree in finance, risk management, accounting or related field
At least 6-12 months of relevant experience in risk management, financial crimes, and/or compliance
Required Skills:
Strong analytical and critical thinking skills with attention to detail
Proficient with G-Suite and other relevant software
Proven ability to deescalate customers and effectively handle difficult situations
Strong organizational skills and the ability to manage multiple tasks
Ability to work under tight deadlines and prioritize tasks to meet SLAs
Strong work ethic with high integrity and ethics
Effective collaboration and teamwork skills
Strong understanding of customer service and customer empathy
Willingness to learn and adapt to new technologies and processes
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.