Job Information
United Musculoskeletal Partners Centralized Phone Operator in Atlanta, Georgia
SUMMARY
Ensures that incoming phone calls are answered and directed appropriately.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Answers the phone from ring or queue with company-approved response
Gathers required information from caller in order to direct the call properly
Directs calls to appropriate staff and physicians utilizing knowledge of company and operations
Assists with directions for patients who are lost or transfers them to the recorded directions message
Schedules appointments if needed
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintains directory of needed phone numbers and makes it available to staff.
Trains new employees in the use of telecommunications systems
Assists with administrative tasks including electronic filing, reschedule requests, etc.
Company: Resurgens Orthopaedics
Job Type: Full-time
Address: 5671 Peachtree Dunwoody Rd., Atlanta, GA, 30342