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Securitas Security Services USA, Inc. Multi-Site Account Manager in Appleton, Wisconsin

Multi-Site Account Manager - Now Hiring!

Location: Appleton, WI (will need to travel to Milwaukee, WI periodically)

Starting Pay: $60,000/year

Do you have excellent leadership, organization, and communication skills? Do you provide positive direction and motivate performance? Are you ready for the next step in your career? This a unique and excellent opportunity waiting for you!

As a Multi-Site Account Manager, you will be performing a variety of management functions for an assigned account that covers multiple locations throughout WI. You will provide direction to Security Supervisors and coordinate any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you!

Essential Functions:

  1. Serves as a key point of client contact to ensure the delivery of high-quality customer service for an assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.

  2. Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.

  3. Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.

  4. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

  5. Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally, inspects all posts as part the evaluation of security staff.

  6. Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

Minimum Hiring Standards:

  • Must be at least 18 years of age.

  • Must be proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook

  • Must have a reliable means of communication (i.e., pager or phone).

  • Must have a valid Driver's License and a reliable means of transportation (public or private).

  • Must have the legal right to work in the United States.

  • Must have the ability to speak, read, and write English.

  • Must have a High School Diploma or GED.

  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Education/Experience: Associate's Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Benefits / Perks:

  • Medical, Dental, Vision & 401K

  • Paid Time Off

  • Weekly Pay

  • Discounts (Retail, Phone Plans, Rentals, etc.)

  • Paid Weekly

  • Employee Assistance Program & so much more!

Join our Security Team Today!

Apply Online: https://ekaw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX

EOE/M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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