AMVETS Jobs

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in 8 European countries, plus Japan, China, India, Canada, Mexico, Turkey and Brazil. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.

Amazon is looking for an experienced Account Manager to develop and consult Sellers to better serve European customers as part of EU Expansion Team.

The successful candidate will work with key online Sellers on Amazon's Netherlands marketplace and help them expand and grow their businesses by partnering with Amazon's fulfilment as well as marketing solution Fulfilment by Amazon (FBA). The New Account Manager FBA will be responsible for delivering new business growth and maximizing revenue generation across selected product features (e.g. out-of-country selling, Fulfilment by Amazon, expansion of product selection). Operating in a fast-moving and often ambiguous environment, the successful candidate will have full responsibility for delivering business and financial objectives.

As part of the role, the New Account Manager FBA will need to analyze sales and traffic data to identify opportunities to help existing Sellers succeed in the marketplace and provide competitive knowledge towards the generation of business opportunities to recruit new Selling Partners, both national and international. Likewise, the New Account Manager FBA will work with a wide range of internal stakeholders both within and outside the Netherlands to support the consolidation of existing and development of new services. The New Account Manager FBA will need to work closely with Category Merchant and Fulfilment Managers to identify long term and short term growth opportunities for dedicated product categories.

Key job responsibilities

· Develop long-term relationships with partners, support them in the integration of their offers and develop ambitious goals for future growth prospects.

· Achieve business and financial objectives and drive the growth of Amazon’s third-party business in selected growth levers

· Identify opportunities to improve the Marketplace business for all Sellers through scalable solutions and manage the roll-out of these solutions

A day in the life

· Share learnings with your global counterparts (EU, US and Asia teams) to drive best practices and to identify new opportunities

· Conduct deep dives to understand root causes of Sellers performance and actions to accelerate growth

· Work closely with Category teams to identify category specific growth opportunities

· Identify and manage projects to improve customer and seller experience, working closely with internal and external teams

About the team

The New Accounts Manager FBA is expected to play a significant role in the Amazon EU Expansion team to create best-in-class Customer experience for the e-commerce store (Amazon.nl) by (i) supporting Sellers to start and expand Fulfilment by Amazon (FBA), (ii) adding incremental Prime-eligible offers to FBA, and (iii) supporting expanding Sellers across Europe with the help of FBA-

You can look forward to:

· An international working environment at one of the most innovative and successful e-commerce providers in the world

· Collaboration with successful online retailers from various industries

· Collaboration with a competent, highly qualified and motivated team

· Excellent growth prospects and opportunities to up-skill

We are open to hiring candidates to work out of one of the following locations:

Amsterdam, NLD

Basic Qualifications

· Fluency in Dutch and English.

· Bachelor’s Degree in Economics, Engineering or related degree required. Post-graduate education is recommended.

· working experience in management consulting, product management or sales management

· Excellent written and verbal communication skills; able to explain complex concepts simply

· Analytical skills (being able to work with excel) and experience solving analytical problems, either in professional experience or through education.

· Ability to drive successful projects with a wide range of people at all decision-making levels.

· Motivation and decision-making in a highly dynamic environment

· Ability to thrive in an ambiguous environment

· Highly organized and results oriented

Preferred Qualifications

· High level of academic achievement at degree level, Masters Degree from top tier institute is a Plus

· Experience in retail and/or a technology / eCommerce business preferred but not essential

· Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements

· Strong business judgment, proven ability to influence others

· Experience using Salesforce.com or other CRM tool

· Creative, has initiative, and can constructively advocate on behalf of the customer

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.