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Marriott Navigator Concierge in Amsterdam, Netherlands

Job Number 24063458

Job Category Rooms & Guest Services Operations

Location Renaissance Amsterdam Hotel, Hekelveld 17, Amsterdam, Noord-Holland, Netherlands

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

DISCOVER THIS WAY

Is it your passion to explore and discover?

Would you like to provide our guests with a unique and inspirational stay?

Are you looking for a flexible part-time position in an international company with growing opportunities?

The Renaissance Amsterdam Hotel is looking for you as a Navigator !

What are my responsibilities?

As Navigator, you are part of the Navigators team and you make sure you provide our guests with an inspirational stay with unique discoveries they will always remember and want to share with their world.

You…

  • Advise our guests where to go and discover the hidden gems of Amsterdam.

  • Welcome guests on arrival and assist with their luggage upon arrival and departure.

  • Maintain frequent contact with (regular) guests.

  • Use your passion for discovery to add creativity and originality to the way you deliver unique and personalized experiences to guests and associates alike.

  • Are responsible for delivering this information to guests, but also for educating other ambassadors so they can deliver this information to our discoverer guests as well.

What are we looking for?

Renaissance guests are not looking for typical tourist attractions; they are looking to experience the town as a local. So we are looking for an ambassador who is extremely passionate about the locale – someone who takes pride in their expertise and their up-to-date knowledge of trends in food, wine, art, culture, and events.

To be eligible for this position you…

  • Live Life to Discover!

  • Have excellent communication skills in English and preferably Dutch.

  • Would love to work in a hotel and assist guests.

  • Are flexible in working both weekdays, weekends and different shifts.

What benefits will I receive?

  • A professional and stimulating work environment.

  • Personal coaching to support you in your day-to-day job and lots of development and training opportunities.

  • Special Associate Rate discount available for Marriott products worldwide.

  • A TakeCare program, which means you can participate in our fun workshops, trainings and charitable work, and much more!

  • Career possibilities within Marriott International.

  • Your uniform will be dry-cleaned by the hotel.

  • An international and fun team.

  • As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff party and Team outing.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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