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Job Description Summary:

As a Senior Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform at the highest level.

Rocket Software is seeking a Senior Network Engineer with expertise in F5 load balancing and Palo Alto firewall deployment from the ground up. This role is integral to maintaining and optimizing our global network infrastructure, ensuring high availability, security, and performance across our enterprise. As part of a fast-paced IT organization, you will lead network design, implementation, and support initiatives, playing a key role in architecture planning, troubleshooting, and mentoring junior engineers.

Essential Duties and Responsibilities:

• Design, configure, and deploy F5 BIG-IP solutions (LTM, GTM, ASM, APM) to optimize application delivery, security, and performance.

• Architect, implement, and deploy Palo Alto firewalls from scratch, including initial setup, rule base creation, threat prevention, and integration with enterprise environments.

• Maintain and monitor network infrastructure to ensure high availability, performance, and security.

• Evaluate new networking technologies and strategies to enhance scalability and efficiency.

• Configure Cisco Catalyst and Nexus cisco switches from scratch including AAA, SNMP, ACL, L2 and L3.

• Configure and maintain Cisco routers utilizing OSFP & BGP at a high level.

• Participate in roadmap and architecture planning, ensuring alignment with business objectives.

• Lead and contribute to multiple projects and work streams concurrently, delivering solutions on time and within budget.

• Respond to network and/or voice-related incidents, troubleshoot and assess root causes, and provide remediation plans.

• Work network-related incident and trouble tickets and participate in on-call rotation.

• Develop and maintain network and voice standard operating procedures, diagrams, and maintenance plans.

• Collaborate with third-party support vendors to ensure continuous network availability and reliability.

Required Qualifications:

• 5-8 years of experience in traditional WAN and LAN networking using Cisco products (routing, switching, wireless) and protocols (HSRP, VPC, Port-channels, Spanning Tree, VTP).

• Strong expertise with routing protocols (BGP, OSPF, EIGRP), QoS, and traffic shaping.

• 3-5 years of experience with SD-WAN technologies.

• 5-8 years working in complex, distributed, multi-OS environments with overlapping technologies.

• 5-8 years of hands-on experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client in an enterprise setting.

• Experience with AWS, Azure, or other cloud infrastructure.

• Strong customer service-oriented attitude and ability to support end users across varying technical levels.

• Excellent interpersonal, troubleshooting, and problem-solving skills for diagnosing complex network/system issues.

• Ability to quickly learn new technologies with minimal guidance.

• Experience mentoring junior team members and fostering knowledge-sharing within a team.

• Strong written and verbal communication skills, with a focus on documentation and team collaboration.

• Experience with network monitoring tools such as Nagios or other similar products.

• Hands-on experience with Cisco ACI (Application-Centric Infrastructure) and Nexus 9K.

• Familiarity with TACACS and Cisco ISE for network access control and security policy enforcement.

Preferred Qualifications:

• 5+ years of experience in F5 load balancing technologies (BIG-IP, LTM, GTM, ASM, APM).

• Experience with IP Address Management (IPAM) solutions and network diagramming tools like Visio.

• Bachelor’s degree in an IT-related field or professional certifications from Cisco, Palo Alto, or F5 (CCNP, PCNSE, F5-CTS, etc.).

This position offers a high-impact opportunity to take ownership of F5 load balancing and Palo Alto firewall infrastructure, playing a key role in network security, performance optimization, and cloud integration. If you have strong networking fundamentals and deep hands-on experience with F5 and Palo Alto, we encourage you to apply!

Travel Requirements:

Minimal <5%

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

#LI-Remote

#LI-HP1

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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.

At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.