Job Information
AdventHealth New Hire Coordinator in Altamonte Springs, Florida
AdventHealth Information Technology
Location: Remote
All the benefits and perks you need for you and your family:
Benefits from Day One
Career Development
Whole Person Wellbeing Resources
Award-winning IT Department
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-Time Days. M-F 8am-5pm
The role you’ll contribute:
The Epic New Hire Training Coordinator is responsible for facilitating the backend processes of ensuring all AdventHealth team members who need Electronic Medical Record (EMR) training is assigned, as well as access is activated timely post completion of all required training. The coordinator will work closely with training leadership and the Learning Management System (LMS) team for Epic, as well as occasionally with the Principal Trainers. The Epic New Hire Training Coordinator will provide relevant training reports, monitor dashboards, and interact with all levels of team members across AdventHealth.
The value you’ll bring to the team:
Execute disciplined process for assigning new hire/transfer training requests in the LMS based on user access. Execute disciplined process for assigning implementation training tracks to newly hired team members during an implementation training cycle. Differentiates training based on role/department/campus/training modality.
Enrolls team members in instructor led training classes as appropriate – managing training calendars and creating classes as needed based on trainer capacity and demand. Assigns trainers to session as needed.
Reviews and unblocks user access post successful completion of required training tracks.
Works with management and technical teams to report and resolve any issues impacting training and access.
Communicates with training team, operational leaders, and new hires (as needed) on training status and issues.
Monitors and responds to messages within a shared inbox within a defined timeframe
Provide reporting, analysis, and insights from all training data. Shares themes with team and offers/implements ideas for improvements.
Solves logistics and implementation problems quickly with minimum impact to team members.
Manages New Hire Training ticket queue in ServiceNow.
Qualifications
The expertise and experience you’ll need to succeed:
High School Grad or Equiv or Equivalent Required
1 Related Experience Required
Moderate Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Excellent written and oral communication skills fostering effective interaction among a variety of stakeholder groups
Able to work effectively in a matrix reporting environment and set/manage multiple priorities
Basic Microsoft Access
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Information Systems
Organization: AdventHealth Information Technology
Schedule: Full-time
Shift: 1 - Day
Req ID: 25017040
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.