Job Information
MarketSource Program Manager in Alpharetta, Georgia
128615BRTitle:Program ManagerJob Description:
Program Manager
MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.
Summary
The Program Manager focuses on building and leading a highly motivated program supporting our client(s). This role is responsible for collaborating to create a process that will drive expectations within a specified account base. The Program Manager hires, coaches, trains, develops, and mentors their team, executes market and account plans, collects real-time account information, partners with the client to drive innovation and value, and drives business results.
Essential Job Functions:
Plan and direct the program’s activities to achieve financial and performance targets mutually established by MarketSource and the client
Direct functions and performance within the program, including oversight and monitoring of employee activity
Manage client commitments and expectations
Monitor Program objectives and provide critical performance feedback to the client and leadership
Coach and develop team members to drive performance and exceed program goals and objectives
Develop and implement processes to measures and drive performance
Provide analysis for ad-hoc executive management reporting
Coordinate contingency plans supporting business continuity when employees are unavailable for extended periods of time
Manage Program Profit & Loss
Perform regular financial and program reviews with client’s management staff and MarketSource
Manage and direct staff including recruitment, selection, and development to achieve Company goals and objectives
Define, plan, communicate, and measure employees on team objectives associated with effective territory management within, and in conjunction with, program initiatives
Instill a strong operating rhythm within the team that fully leverages the CRM tool for account management, forecasting, and reporting
Manage established processes associated with performing employee performance reviews, hiring, promoting, terminating, and disciplining employees
Ensure effective control of results, and takes corrective actions to guarantee that achievement of objectives fall within designated expectations
Assist team with maintaining relationships, negotiating, and closing opportunities
Train team on necessary skills, tools utilization, product information, and business intelligence
Required Knowledge, Skills, and Abilities:
Proven experience developing, implementing, and managing high performance programs with aggressive goals and delivering successful results
High tolerance for ambiguity demonstrated in the ability to quickly adapt to changing priorities, responsibilities, and business needs
Strong business acumen
Ability to build strong partnerships with internal employees as well as external stakeholders
Proven ability to analyze and improve work processes for efficiency
Demonstrated ability to be a team player/coach
Demonstrated leadership, motivational and influencing skills
Excellent written, oral and presentation skills
Ability to present to senior leaders and executives, as well as small and large groups
Ability to maintain professional demeanor; demonstrate integrity and confidentiality
Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)
Job Requirements:
Bachelor’s Degree or equivalent work experience in lieu of degree
5+ years’ experience in management or leadership role
Up to 75% travel; 2-3 weeks per month
In office workdays are required; there will be day(s) assigned for working remotely based on schedule assigned
Auto req ID:128615BRState:Georgia Job Category:Sales and Related Additional Information:MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.Work Site City Selection:Alpharetta