Job Information
got bugs? Customer Experience Manager in Alpharetta, Georgia
Are you ready to take your customer service career to the next level? As a Full Time Customer Experience Manager at Got Bugs?, you'll have the opportunity to lead a dynamic team of customer service representatives in Alpharetta. This role is perfect for an experienced manager who thrives in a fast-paced, tech-savvy environment. Your innovative problem-solving skills will be put to the test as you ensure our customers receive top-notch service every time.
Join us in creating exceptional customer experiences and making a real difference in the pest control industry. Are you up for the challenge? Apply today and show us what you're made of! You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Become a key player in our team and be rewarded with a competitive salary of $48,000.00 - $60,000.00.
Your day to day as a Customer Experience Manager
As a new Customer Experience Manager at Got Bugs?, you can expect each day to be filled with exciting challenges and opportunities for growth. From overseeing customer service operations to analyzing data and implementing improvements, you will play a key role in delivering exceptional service. Collaborating with cross-functional teams, you will ensure that customer needs are met promptly and effectively. Your schedule will be Monday through Friday, 8 am to 5 pm, providing a consistent work-life balance.
Embrace this chance to make a real impact and elevate your career in the customer service industry with us!
What you need to be successful
To excel as a Customer Experience Manager at Got Bugs?, you'll need a diverse set of skills to thrive in this dynamic role. Your excellent communication skills will ensure seamless interactions with customers and team members. Strong computer proficiency is essential for utilizing various software tools effectively. Your top-notch management abilities will inspire and guide your team to success. Sales and service professionalism will drive customer satisfaction and loyalty.
Being independent and confident, you'll tackle challenges head-on, demonstrating your problem-solving skills. With a customer-oriented approach and attention to detail, you'll consistently deliver exceptional service. Your friendly and positive attitude will create a welcoming environment, while your ability to see the big picture will drive strategic decision-making. Join us and showcase your full potential in the customer service industry!
Knowledge and skills required for the position are:
- Excellent communication skills
- Strong computer proficiency
- First-Rate management
- Sales and service professional
- Ability to problem solve and face new challenges
- Independent and confident
- Customer-oriented
- Call Center management
- Friendly and positive attitude
- Ability to see the big picture
Join our team today!
So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/3314134-511292