Job Information
TLC Plumbing & Utility Heavy Construction Equipment Transport Dispatcher in Albuquerque, New Mexico
TLC Plumbing & Utility is an award-winning company with a life-changing culture, and we are always looking for experienced individuals to join our team. TLC’s mission is to provide a stable work environment while being respected among our peers. This is supported by our core values of honesty, hard work, respect, compassion, and consistency.
We have helped more people obtain their license(s) than any other company in New Mexico.
Job Description
Carry out scheduling and dispatch in an effort to provide timely, courteous and efficient trucking support. To provide excellent customer service to our internal and external customers as well as field staff. Responsible for all communication and scheduling of independent drivers in support of trucking activities.
Job Requirements
Experience with heavy equipment applications.
Knowledge of US & NM DOT Compliance
Relentless in the pursuit of the company's Core Values.
Willing to work hand in hand and communicate with all internal customers and all independent drivers in an effort to develop a great customer experience.
Foster an environment where dispatchers team with drivers to execute daily tasks and manage through typical exceptions.
Able to discern issues and handle most while escalating defined exceptions accordingly to the Dispatch Coordinator
Ability to provide back-up coverage to fellow Dispatchers as it relates to time off and emergencies.
Responsible for ensuring after hours and weekend phone coverage by developing an On-call Schedule.
Strong knowledge of the Albuquerque Metro area and the state of New Mexico
Self-motivated and production minded inclusive of quality and service excellence.
Great attitude under all circumstances
Maintain and continually grow your knowledge within the industry.
Ability to multitask and demonstrate great customer service skills.
Be the first to volunteer and the last to give up.
Able to work under pressure.
Benefits
Medical, Dental, & Vision Insurance
Employer Provided Life Insurance
401K
Multi-site Health Clinic
Paid Continuing Education
Provided Training and Certifications