Job Information
Amentum Sr. Classified Support Technician in Albuquerque, New Mexico
Amentum is currently seeking a Sr. Classified Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.
As a member of the team, you will:
Assist with provisioning and decommission of virtual images
Serve as a Subject Matter Expert (SME) regarding the Client’s classified computing environments, as well as support of specific applications and hardware.
Successfully resolve more complex hardware and software problems.
Effectively support all services in end-to-end/swarm support model
Provide full support across multiple operating systems within environment (Windows and Linux)
Support computer system sanitizing and vulnerability remediation tasks
Minimum Qualifications:
Must have a High School diploma and 3 years of experience
Related experience can be substituted for relevant education and vice versa.
Must have an active DOE Q clearance or TOP SECRET clearance.
Demonstrated experience in frontline and field support services.
Demonstrated experience and knowledge with KCS methodology.
Must have a working knowledge of PC operations which include: Hardware, network settings, operating system, & MS Office applications.
Preferred Qualifications:
VMWare training/certification
KCS certification
Degree in related field
Other Technical Certifications such as: A+, NET+, ACMT, Microsoft Fundamentals, etc
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
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EEO including Disability/Protected Veterans