Job Information
Philips Sr. Operations Manager in Alajuela, Costa Rica
Senior Operations Manager
Role Overview
Safety and Environment: Maintain and improve safety standards, support EHS projects, and address safety incidents with preventive solutions.
Quality and Compliance: Ensure adherence to quality and GMP guidelines, update procedures, track training and handle NCR and CAPA processes.
Task Planning and Scheduling: Organize tasks to meet deadlines, prioritize production, manage staffing, and prepare financial plans. Contribute to strategic planning (Hoshin).
Productivity and Efficiency: Implement strategies to boost productivity, propose process optimizations, create cost-saving projects, and lead continuous improvement efforts.
Communication and Mentorship: Guide operations leaders, set performance KPIs, communicate policies and strategies, manage inventory, ensure material availability, and address line down situations proactively.
Responsibilities
Financial Management: Prepare financial forecasts and annual operating plans, CAPEX projects; ensuring expenses are within approved budgets.
Ensure proper staffing to meet production line deliverables: Optimize manufacturing performance metrics such as productivity, cost of non-quality, equipment utilization, inventory, and overall efficiency.
Safety, Quality, and Compliance: Ensure adherence to GMP guidelines, compliance to regulations and always maintain a safe work environment.
Employee Development and Communication: performance reviews, development plans, succession plans.
Continuous Improvement and Lean Initiatives: Advocate and drive Operational Excellence, initiating and leading improvement initiatives.
Requirements
Minimum Bachelor degree in Economics, Administration, Engineering
Advanced English
10 years of equivalent job experience in related fields (Supervisory, Supply Chain or Engineering roles for Operations) in Medical Industry is a must
5 years of experience as people manager
Project Management Experience
Administrative shift
Onsite
Preferred
Production and Inventory Management Certifications
SSBB, PMP, CQE, CQA, APICS
ISO13485 Training
Black Belt certified
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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