AMVETS Jobs

FirstEnergy FirstEnergy is a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. We strive to develop a safe, inclusive, equitable and rewarding work culture, where diversity and innovation drive continuous improvement and empower us to make our customers' lives brighter and our communities stronger. We strive to protect the environment by minimizing our impact, improving the sustainability of our operations, executing our Climate Strategy and finding opportunities to enhance the ecosystems we interact with. We are committed to investing in the communities we serve, promoting public safety and economic development, and advancing equitable and inclusive business practices to enable positive, sustainable change while delivering superior customer service. We are seeking a full-time Supervisor for our Operational Technology Configuration Management (OTCM) Administration group. The (OTCM) Administration group is part of FirstEnergy's Asset Management and Records Control (AMRC) department and supports the Transmission and Distribution organizations by implementing the enterprise tools, processes, and procedures necessary to demonstrate FirstEnergy's compliance with regulatory requirements. This position will Supervise a team of professionals composed of employees and contractors with various technology expertise. Leverage in-house and vendor application solutions and processes to address the business and compliance needs of our organization. Collaborate with AMRC leadership and business stakeholders in the alignment of strategic direction, priorities, budgets, etc. This position reports to the Manager, Asset Information & Tools and is located at the Fairlawn Office in Akron, Ohio. Responsibilities include: Supervision: Demonstrating and directing a solid commitment to all aspects of safety. Encouraging open, honest, direct, and ongoing conversation and collaboration amongst team members. Conducting applicant interviews and provide employee coaching, performance reviews, mentoring, etc. on an ongoing basis. Ensuring priorities for the team are aligned according to business needs and strategic direction, departmental budget, and regulatory requirements, etc. Working with internal audit groups on risk assessment for key projects. Supporting the Emergency Plan through participating in the assigned storm duties. Systems & Support: Supervising SDLC and Agile projects including sprints, features, stories, requirements, defects, test plans, etc. Current project is Device Integration Application (DIA). Supervising administration, configuration and testing of third-party vendor packages including PowerBase (DOBLE), Relay Testing System (RTS)(DOBLE), and CORE (Quanta). Working with internal stakeholders and vendor(s) to coordinate system improvements, upgrades, defect mitigation and testing of new releases. Providing training to the organization including functionality, processes, and roles and responsibilities. Analyzing complex issues and developing actionable recommendation; ensuring decisions impacting the team and the FirstEnergy enterprise are based on data and sound reasoning. Developing, documenting, and implementing business processes as appropriate to insure consistent, sustainable operations of the OTCM systems. Providing services to help maintain the integrity of substation equipment configuration and related data in the OTCM systems. Providing system database, data analytics and reporting support. Supervising day-to-day production support activities including importing field-testing results, linking assets between systems, and help desk support. Leading process improvement activities that increase productivity and enhance data quality. Working with approximately 800+