Job Information
Aston Carter Accounts Receivable Specialist in Akron, Ohio
Job Title: Accounts Receivable SpecialistJob Description
The Accounts Receivable Specialist – International plays a pivotal role in managing all Accounts Receivable team functions specific to the International and Export business. This ensures the timely processing of essential tasks while supporting the Domestic Accounts Receivable team when necessary. The position offers an opportunity for long-term growth for individuals who excel in their role.
Responsibilities
Monitor incoming requests and respond promptly to ensure exceptional customer service.
Train and mentor less experienced team members.
Participate in the cash application process and manage customer payments.
Coordinate order release and approval activities for orders on credit hold.
Assist with credit checks and hold release activities to align with company objectives.
Coordinate customer credit changes with the Credit Manager, including Salesforce cases.
Contact the Accounts Receivable Supervisor for unclear payments and short pays.
Research and recommend initial credit lines.
Analyze and inform sales, district sales manager, and credit & collections manager of credit risks.
Partner with sales teams and customer service representatives to resolve disputes.
Research credits and communicate findings to customers after verification by the Accounts Receivable Supervisor.
Communicate bad debt write-off recommendations and approvals to management.
Maintain accurate records of customer payment statuses.
Ensure accurate maintenance of customer accounts and Customer Master data.
Maintain accurate Accounts Receivable and sales tax status.
Communicate with the Sales & Accounts Receivable Supervisor about top outstanding accounts.
Ensure company objectives for DSO targets are met through effective customer account management.
Perform month-end tasks as needed.
Complete other duties as assigned, including Accounts Receivable reporting.
Essential Skills
Proficiency in Microsoft Excel and Word.
Strong data entry and retrieval skills.
Understanding of standard accounts receivable policies, processes, and practices.
Analytical skills for managing complex or diverse information.
Ability to multitask in a fast-paced environment while meeting tight deadlines.
Problem-solving skills to identify, resolve, and develop alternative solutions.
Customer service skills to handle difficult or emotional situations effectively.
Professionalism in approaching others tactfully and reacting well under pressure.
Commitment to quality through accuracy, thoroughness, and detail-oriented work.
Additional Skills & Qualifications
Effective communication skills, both verbal and written.
Office skills obtained through education, training, and experience.
Work Environment
The work environment is dynamic and fast-paced, requiring multitasking and prioritizing responsibilities. The role involves significant interaction with the sales team, customer service representatives, and management. Candidates should be comfortable working under tight deadlines and are expected to demonstrate professionalism and quality in their work.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Akron,OH.
Application Deadline
This position is anticipated to close on May 16, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.