Job Information
Adecco US, Inc. Customer Service Rep Level III NJ in Absecon, New Jersey
Title: Call Center Representative
Location: Pennington, NJ 08534 (Onsite)
Pay Rate: $21/hr
Assignment Type: 12-month Temp to Hire
Shift: Training: 9:00 AM – 5:30 PM EST (5–7 weeks); Regular schedule shared post-training
About the Role:
Join one of the largest financial institutions in the world and help improve the financial lives of customers by delivering exceptional customer service. You’ll be the voice of Wealth Management, assisting clients and internal partners with banking or brokerage inquiries, credit/debit cards, and small business accounts.
Key Responsibilities:
Provide accurate, professional, and complete responses to client inquiries
Authenticate clients and follow compliance procedures
Navigate multiple systems to resolve issues efficiently
Handle 40–60 inbound calls daily
Maintain detailed records of interactions
Requirements:
2+ years of high-volume call center experience
Excellent multitasking and communication skills
Computer literacy (Outlook, Word, PowerPoint)
Ability to adapt in a fast-paced, high-pressure environment
Positive, coachable, and client-focused mindset
Pay Details: $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance